FAQ

### You Ask, We Answer.

**Do you ship worldwide?**  
Yep. We ship across Germany, Europe, and worldwide — tracked, secure, and fast.

**How long will it take to get my order?**  
- Germany: 2–4 business days  
- EU: 3–7 business days  
- International: 7–15 business days  
We’ll send tracking info as soon as it ships.

**Can I return something if it doesn’t work out?**  
Absolutely. You’ve got **30 days** to send it back (just keep it unused and in the original packaging). Start by emailing us at **supports@Zycam.com**.

**What payment methods do you accept?**  
Visa, Mastercard, Apple Pay, PayPal, and most major options.

**Do you sell second-hand gear?**  
Yes! Many of our cameras are lightly used, fully tested, and verified. We clearly mark condition in every product description.

Still unsure? Reach out at **[supports@Zycam.com](mailto:supports@Zycam.com)** — we’re quick to reply.